Returns & Exchanges
At Biba Los Angeles, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, we offer returns on most items within 30 days of purchase.
Initiate Your Request
Visit our online returns portal with your order number and email address to start the process.
Prepare the Package
Securely pack the items in their original packaging, ensuring the products are at least 75% full to be eligible for a refund.
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our studio receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing